• What are the payment methods that are available for making the balance payment?

    You can choose from a wide variety of payment methods on the Ola app like Debit card, Credit card, UPI or Netbanking. If you want to opt for financing, you can avail attractive EMI options by clicking on the "Pay In Installments" option on the payment page. Our current financing partners are IDFC, AXIS, ICICI, Kotak, and HDFC bank. We have made the financing easier for you with multiple payment options such as credit card EMI and loans. You can either avail a loan from the 5 finance partners we have tied up with or any offline banking or financial institution of your choice or pay via cash. Get it now with EMI options starting at 2,999 and a loan processing fee waiver.

  • How do I view the delivery date after making the balance payment?

    The dispatch date will be visible on the Ola app as soon as you complete your final payment.

  • How long will the payment window remain open?

    Once the final payment window opens, it will stay open until further notice. Do keep in mind that the sooner you make the final payment, the sooner your Ola scooter will be dispatched.

  • How do I opt for financing during the final payment for my Ola Scooter?

    You can opt for financing during the final payment of your Ola Scooter by choosing the "Pay in Installments" option.

  • How much interest will I have to pay if I opt for Financing through Ola?

    If you chose to opt for financing through Ola, interest rate starts from approx 8.3% and it goes upto 11.26% per annum as per simple interest. This varies from Financer to Financer and also depends on the customer's credit profile.

  • What documents are accepted as proof of address?

    You will be required to upload a scanned copy of your Aadhaar as address proof. In some states you might need to upload additional address proof as well. The documents that can be provided as address proof are your voter card, Indian passport, electricity bill or a legal affidavit, in case the current address does not match the existing address.

  • What will happen if I am not eligible for a loan during the balance payment?

    Loan sanctioning depends on the financing partner. If you are unable to secure a loan from a given financing partner, you can choose a different financing partner or try a different payment method.

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