You may change your registration details (name, address, mobile number, etc.) for each of your reservations, via the Ola app. However, you cannot transfer a reservation from one phone number to another.

You may change the variant, colour, and optional accessories of your scooter anytime - after the reservation too. However, after making the advance payment, changing the variant and colour may affect the delivery window of your scooter.

You are eligible to cancel your booking and get a full refund, till the time your Ola scooter is shipped from the Ola Futurefactory. The money will be credited to your source account within 7-10 business days. You can cancel your booking before making the balance payment through the Ola app:

Step 1: Go to the Ola S1 tab in your Ola App
Step 2: Under 'your reservations' click on the displayed Order ID
Step 3: Click on 'Cancel reservation'
Step 4: Confirm your cancellation
To cancel your booking after paying the balance amount, please raise a request at support@olaelectric.com.

To cancel your booking on the www.olaelectric.com before you have made the advance payment, login to the website, click on the relevant order ID, and then click on cancel order.

Yes, you can update details for registering your scooter via the Ola app - till the time of making the final payment.