You may change your registration details ( name and address ) and vehicle preference details (variant and colour) for each of your reservations via the Ola app. You cannot however transfer a reservation from one phone number to another. Registration details and the vehicle colour can be modified till the time of Balance Payment. The vehicle variant can only be changed before making the full payment.

You may change your registration details (name and address) and vehicle preference details (variant and colour) for each of your reservations via the Ola app. You cannot however, transfer a reservation from one phone number to another. Registration details and the vehicle colour can be modified till the time of balance payment. The vehicle variant can only be changed before making the full payment.

You can cancel your booking and get a full refund, till the time your Ola scooter is shipped from the Ola Futurefactory, the amount will be credited to your source account within 7-10 business days.

You can cancel your reservation before making the balance payment through the Ola app:

Step 1: Go to the Ola S1 pro tab in your Ola App

Step 2: Under 'your reservations' click on the displayed Order ID

Step 3: Click on 'Cancel reservation'

Step 4: Confirm your cancellation

Yes, you can update details for registering your scooter via the Ola app - till the time you upload the documents on the Ola app