• Where do I check for refund process?

    You can log in to Ola app.
    Once logged in, you can go to your orders page and select the order you want to cancel.
    Click on the cancel my purchase option and fill in the required details. This will initiate your refund process immediately.

    The money will be credited to your source account within 7-10 business days (depending on the mode of payment).

  • What is the refund policy post cancellation of purchase?

    You can cancel your purchase at anytime before your Ola Scooter is shipped from the Ola Futurefactory and get a refund of your advance payment (of Rs. 20,000) and reservation amount (Rs. 499). The money will be credited to your source account within 7-10 business days (depending on the mode of payment).

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