• If the delivery address of the scooter is different from the address mentioned in Aadhar, what additional address proofs are required for registration?


    The address proof requirement for your scooter registration varies based on the state where the scooter is getting registered. Refer to the state-wise list of documents which are valid as address proof here. The same will also be prompted at the time of uploading the requisite documents after paying successfully.


  • Can I get an Early/Priority delivery?

    We are trying our best to get the scooters out to you as fast as we can. Unfortunately, we won’t be able to expedite your dispatch, but we assure you this will be worth the wait!

  • When will my scooter be delivered?

    The dispatch window can be viewed on the Ola app- login to your app, click on the Ola scooter card and go to the order details page to view the dispatch window and invoice for each order.
    Once dispatched from the Future factory, scooter delivery can take up to 3 weeks depending on the time needed for the RTO registration process and the final location of delivery.

  • How do I install the home charger?

    You can opt in for home charger installation by paying Rs. 2,359 while making the balance payment for your scooter. Our service champion will come to your house to install the home charger.

  • What documents are needed to be submitted for the registration of my ola scooter?

    At the time of making the balance payment, you will need to upload a scanned image of your Aadhaar card along with your Aadhaar number, as proof of identity. The name on the Aadhar card is the name in which the scooter will be registered and FAME subsidy can be claimed. You will also need to upload a scanned copy of your PAN card. Additional address proof may be required, depending on the state regulations.

    At the time of registration, your registration partner will inform you incase of any variation in document requirements by your local RTO and guide you through the entire process.

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