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Test Ride & Ownership
Test Ride & Ownership
Front Fork Arm Upgrade
Why is the fork arm being upgraded ?
What is the difference between the old front fork arm and the new front fork arm?
Do I need to replace the front fork arm of my scooter?
I have not received any communication. When will you tell me if my Ola Scooter's front fork arm needs an upgrade?
What is the risk if I do not change the front fork arm?
Will my scooter continue to be covered in warranty if I don’t get this upgrade done?
See all 23 articles
Test Rides
I am unable to see the feedcard and book a test ride through the Ola App, what should I do?
What documents do I need to carry for the test ride?
Do I have to pay to take a test ride?
Are test rides available for the Ola Scooter?
Where and How can I get a test ride?
How will I come to know when test rides are active for me in my city?
Delivery
If the delivery address of the scooter is different from the address mentioned in Aadhar, what additional address proofs are required for registration?
Can I get an Early/Priority delivery?
When will my scooter be delivered?
How do I install the home charger?
What documents are needed to be submitted for the registration of my ola scooter?
Hypercharging
How can I find the nearest hypercharger ?
Is the hypercharger enabled for both MoveOS 2 and Move OS 3 ?
What are the steps to use the hypercharger ?
How much time will the scooter take to charge at the Hypercharger?
What do I do in case I need assistance at a hypercharging station?
Do I have to pay to use the Ola Hypercharger?
See all 9 articles
Service
What is the scheduled maintenance plan for my scooter?
Is there a waiting period to avail services under Ola Care / Care+ subscription?
How do I claim the benefits covered in my subscription?
What are the exclusions under the Ola Care / Care+ subscription?
What are the consumables covered under the subscription?
What is the validity of the Ola Care/Ola Care+ subscription?
See all 15 articles