Test Ride & Ownership

Test Rides

• I am unable to see the feedcard and book a test ride through the Ola App, what should I do?
• What documents do I need to carry for the test ride?
• Do I have to pay to take a test ride?
• Are test rides available for the Ola Scooter?
• Where and How can I get a test ride?
• How will I come to know when test rides are active for me in my city?

Delivery

• If the delivery address of the scooter is different from the address mentioned in Aadhar, what additional address proofs are required for registration?
• Can I get an Early/Priority delivery?
• When will my scooter be delivered?
• How do I install the home charger?
• What documents are needed to be submitted for the registration of my ola scooter?

Hypercharging

• How can I find the nearest hypercharger ?
• Is the hypercharger enabled for both MoveOS 2 and Move OS 3 ?
• What are the steps to use the hypercharger ?
• How much time will the scooter take to charge at the Hypercharger?
• What do I do in case I need assistance at a hypercharging station?
• Do I have to pay to use the Ola Hypercharger?

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Service

• What is the coverage of the Ola Service Network?
• How will maintenance and repair services be provided by Ola?
• What is the warranty period of the Ola Scooter?
• What are the scheduled services for the Ola Scooter?