Reservation & Purchase

Insurance

• How to raise a claim request?
• Why is there no RSA option available? What if my vehicle breaks down on the road?
• Why is it mandatory to select insurance for Financing Journey?
• When do we have to purchase insurance?
• If I choose the insurance suggested on the Ola portal, will I get support from Ola while making a claim?
• Is it possible to get lesser price insurance outside of Ola portal?

See all 12 articles

Full Payment

• What are the payment methods that are available for making the balance payment?
• How do I view the delivery date after making the balance payment?
• How long will the payment window remain open?
• When do I make the balance payment for my Ola Scooter?
• How do I opt for financing during the final payment for my Ola Scooter?
• How much interest will I have to pay if I opt for Financing through Ola?

See all 8 articles

Modification & Cancellation

• I have reserved the Ola scooter but need to make changes in my booking, how should I do that?
• I have purchased the Ola scooter but need to make changes in my booking, how should I do that?
• How can I cancel my Reservation/Purchase?
• Can I change the details of the person I want the scooter to be registered to?