How can I cancel my Reservation/Purchase?

You can cancel your booking and get a full refund, till the time your Ola scooter is shipped from the Ola Futurefactory, the amount will be credited to your source account within 7-10 business days.

You can cancel your reservation before making the balance payment through the Ola app:

Step 1: Go to the Ola S1 pro tab in your Ola App

Step 2: Under 'your reservations' click on the displayed Order ID

Step 3: Click on 'Cancel reservation'

Step 4: Confirm your cancellation