How can I cancel my Reservation/Purchase? You are eligible to cancel your booking and get a full refund, till the time your Ola scooter is shipped from the Ola Futurefactory. The money will be credited to your source account within 7-10 business days. You can cancel your booking before making the balance payment through the Ola app: Step 1: Go to the Ola S1 tab in your Ola AppStep 2: Under 'your reservations' click on the displayed Order IDStep 3: Click on 'Cancel reservation'Step 4: Confirm your cancellationTo cancel your booking after paying the balance amount, please raise a request at firstname.lastname@example.org.To cancel your booking on the www.olaelectric.com before you have made the advance payment, login to the website, click on the relevant order ID, and then click on cancel order. Comments 0 comments Article is closed for comments.