Can I cancel my Reservation?

You can cancel your booking and get a full refund, till the time your Ola scooter is shipped from the Ola Futurefactory, the amount will be credited to your source account within 7-10 business days.

You can cancel your reservation before making the balance payment through the Ola app:
Step 1: Go to the Ola S1 tab in your Ola app
Step 2: Under 'your reservations' click on the displayed Order ID
Step 3: Click on 'Cancel reservation'
Step 4: Confirm your cancellation

To cancel your booking after paying the balance amount, please raise a request at support@olaelectric.com