Welcome to Ola Support

Frequently Asked Questions


  • What are the features that come with the MoveOS 2 update?

    1. Eco mode: Not only does the Move OS 2 software update address the battery drop issue, it puts range anxiety to rest altogether with the all-new Eco mode. While according to our testing, the eco-mode extends range to 170 kms, over 100 of our customers have already achieved a range of over 200 kms, making this an industry first!

    2. Cruise control: Another industry first is the new Cruise Control feature, making the S1 Pro an absolute one of a kind in the commuter scooter segment. Riders can activate the feature on any modes (except Eco) to maintain steady speed between 20 km/h to 80 km/h on congestion free routes, offering more comfort and ensuring a smoother ride experience.

    3. Digital lock, unlock: The 2W of the future is going to be one with a digital lock. It is with this vision in mind that we have introduced the Ola Electric Companion app. The application helps lock, unlock the scooter and serves as an access point for the boot, all with a touch of a button. It also helps access important vehicle metrics such as charge status, range across modes, odometer reading and software version among others in real-time.

    4. Navigation: While using maps on a 2W has always been tricky, the new Navigation feature makes riding to new locations a total breeze. Riders can now punch in a location and refer to the live route map on the HMI of the scooter, and reach their destinations faster.

    5. Music on the go: The music playback feature is an industry first for 2Ws. Riders can now pair their phones via bluetooth and enjoy their favorite tunes on the go through the JioSaavn, Spotify apps.

  • What is MoveOS 2?

    The best scooter in the world get even better with the MoveOS 2 update. The S1 Pro will get a software update to make the riding experience better every time you install the updates. With MoveOS 2, we are opening up loads of features that enhance the performance of the Ola S1 Pro and give you the best riding experience. The features include Cruise Control, Music, Eco Mode, Ola Electric App & Navigation.

  • Are test rides available for the Ola Scooter?

    Home test rides for the Ola Scooter are live across India! These include Ahmedabad, Bangalore, Bhopal, Chennai, Coimbatore, Delhi, Hyderabad, Indore, Jaipur, Kochi, Kolkata, Mumbai, Nagpur, Panaji, Pune, Vijayawada & Lucknow. We will soon be scaling up test rides all across India.

  • What are the primary vehicle specifications?

    The Ola S1 Pro is a revolutionary scooter built to simplify urban commute. With an ARAI certified range of 181 Kms & a true range of 135Kms, the S1 Pro can accelerate from 0-40 km/h in only 3 seconds in Hyper mode. To help you stay connected, there is a 7 inch water resitant DASH. For a comfortable and safe riding experience, the Ola Scooter comes equiped with 12 inch alloy wheels with disc brakes both at the front and rear.

    Fitted with high-grade twin LED projector lamps and a best-in-category 36 litre boot space, the Ola Scooter has you covered. Not just that, the Ola S1 Pro has 10 stunning colours to choose from.

  • How much does an Ola Scooter cost?

    The ex-showroom price of the Ola S1 is ₹99,999 and the Ola S1 Pro is ₹139,999. These prices include FAME II subsidy, GST, and optional accessories. Accessories include - a home charger for the Ola S1 and the Ola S1 Pro. This price is exclusive of state subsidy, registration charges, road tax, vehicle insurance charges, and helmet charges.

  • How do I purchase an Ola scooter?

    There are 3 simple steps to purchase an Ola scooter :

    Step 1: Reserve your scooter by paying ₹499 through the Ola app or on our website www.olaelectric.com
    Step 2: Continue your purchase journey by making an advance payment of ₹20,000 after you get a notification that your advance payment window is activated.
    Step 3: Make the balance payment once your final payment window is activated close to your delivery date.

    Please note that the advance and balance payments are to be made ONLY through the Ola app. You will be notified by Email, SMS and a push notification on your Ola App when the advance and balance payment windows are activated.

  • Note: All references to Ola S1 Pro include the "Performance Upgrade" accessory. For FAQs related to other configurations of Ola scooters please write to us at